businesscommunications

SMS operations manager

4 essentials for Operations Managers sending comms

Unfortunately, many Operations Managers’ projects kick off with the time-honoured cry: “the call centre’s blowing up!”.  It might be a network outage, a defective product, or a supplier failing to show. Either way, communications need to be sent to impacted customers. And invariably, that can’t happen right away. Sending a text message to impacted customers […]

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One huge mistake companies make in their communications

When David Risley talks business communication, get your pen and notepad ready. His rap sheet includes starting his own technology blog and founding website PCMech.com which generated over a quarter of a million visitors per month. When he started, the word ‘blog’ wasn’t invented. These days he manages the hugely successful www.blogmarketingacademy.com and doesn’t mind

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