IVR

IVR solution image

5 reasons why you need a drag and drop IVR solution

An Interactive Voice Response (IVR) solution is a voice call technology that lets callers interact with your business using automated menus and keypad prompts. You know, “press ‘1’ for account balance”. IVR’s have been around for ages, but cloud platforms with drag and drop interfaces have not.  They enable businesses to build and change IVR’s […]

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voice call IVR system

Upwire and VoiceIt team up to simplify voice biometric security

Upwire releases VoiceIt voice biometrics module, cutting through the code to make voice biometrics quick and easy The voice channel has long been considered as the weakest link in the chain when it comes to protecting your business and customers from identity fraud. Now more than ever, your business should be considering voice biometric solutions.

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